Privacy Policy

Our Commitment

At Synngular, we believe that privacy is a fundamental right. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our AI-powered backend development platform. We are committed to being transparent about our data practices and giving you control over your information.

Information We Collect

• Personal Information: When you create an account, contact us, or use our services, we may collect personal information such as your name, email address, company information, and contact details.
• Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, time spent on the platform, and referral data.
• Technical Information: We collect technical data such as IP address, browser type, device information, and operating system to ensure optimal platform performance and security.
• Project Data: When you use our development tools, we may collect information about your projects, code snippets, and development preferences to improve our services.

How We Use Your Information

• To provide, maintain, and improve our platform and services
• To personalize your experience and tailor our AI-powered features to your needs
• To process transactions and send related information, including purchase confirmations and invoices
• To respond to your comments, questions, and requests
• To send technical notices, updates, security alerts, and support messages
• To communicate with you about new features, products, services, and offers
• To monitor and analyze trends, usage, and activities in connection with our services
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Synngular and others

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their commercial purposes. We may share your information only in the following circumstances:

• Service Providers: We share information with vendors, consultants, and other service providers who perform services on our behalf, such as hosting, data analysis, and customer service.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
• Anonymized Data: We may share aggregated, de-identified data that cannot reasonably be used to identify you.

Data Security

• Encryption: All data transmitted between your browser and our servers is encrypted using TLS (Transport Layer Security).
• Access Controls: We implement strict access controls and regularly review our security measures to ensure the ongoing security of your personal information.
• Security Monitoring: Our systems are monitored 24/7 for potential security vulnerabilities and attacks.

Your Rights and Choices

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete personal information.
• Deletion: You may request deletion of your personal data, subject to certain legal obligations.
• Opt-out: You can opt out of receiving promotional communications from us at any time.
• Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

Cookies and Tracking

• Essential Cookies: Required for the operation of our website and platform.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Preference Cookies: Remember your settings and preferences to provide a more personalized experience.
• Managing Cookies: You can control and/or delete cookies through your browser settings. Note that some features may not function properly without certain cookies.

Data Retention

• We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
• Data may also be retained when required for compliance with legal obligations, resolving disputes, and enforcing our agreements.
• When data is no longer needed, we will securely delete or anonymize it.

International Data Transfers

• Your information may be transferred to and processed on computers located outside of your state, province, or country where data protection laws may differ.
• We take appropriate measures to ensure your personal information remains protected in accordance with this policy, regardless of where it is processed.

Children's Privacy

• Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
• If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

Changes to This Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
• We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
• Your continued use of the platform after changes constitutes acceptance of the updated policy.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us. We're here to help and ensure your privacy concerns are addressed.

Feel free to reach out to us at privacy@synngular.com with any questions or concerns.